TANA  TAYLOR
 

Sacramento, California

e-mail sacinthecity@gmail.com

ADMINISTRATIVE ASSISTANT

With 20+ years of experience as both an administrative assistant and word processor, I am an excellent candidate for your Administrative Assistant or Legal Word Processor position. My recent experience includes more than 10 years using Microsoft Office products, although I also have several years experience with WordPerfect, starting with version 5.1, and as recent as version 12.0. Word processing and most anything creative are among my favorite tasks.

SKILLS

Operating Systems: Windows
Software: Word, Excel, Outlook, PowerPoint, Word Perfect, Access (data entry only), FrontPage
Other: Excellent transcription skills, Light editing, Internet savvy, Knowledge of HTML coding, Typing 85 wpm
Language: English

PROFESSIONAL EXPERIENCE

Office Team (Temporary Employment Agency)
Word Processor, Methodist Hospital of Sacramento, Sacramento, CA (1/12-7/12)

• Using Policy & Procedure Manager (PolicyTech), formatted nearly 1,200 hospital and SNF (skilled nursing facility) policies
• Performed light editing of policies for grammar, punctuation, and consistency
• Prepared Tracking Sheets for policies being submitted for Committee approval
• Answered two busy phone lines for skilled nursing facility (50+ calls per day)

County of Sacramento, Sacramento, CA (2007-2010)
Senior Office Assistant, DHHS, H1N1 Vaccination Project (11/09-7/10)

• Coordinated 400+ volunteers for H1N1 mass vaccination clinics
• Worked with representatives of other local volunteer agencies (Hands On Sacramento, AmeriCorps, SRMRC, CERT, Teen CERT) to schedule volunteers for the mass vaccination clinics
• Composed e-mails, letters, and tip sheets to and for volunteers
• Created cost savings spreadsheet to show savings reflected by using volunteers over paid employees
• Assisted with planning of recognition event for clinic volunteers; direct responsibility for guest list, invitations, and award certificates
• This was an on-call (i.e., temporary) assignment, rather than a permanent job

County of Sacramento, Sacramento, CA (2007-2010)
Senior Office Assistant, DHHS, Emergency Preparedness/Homeland Security (7/09-9/09)

• Supported Sacramento County's Emergency Preparedness staff
• Created purchase orders, processed invoices, and requested mileage reimbursements using County's customized SAP program (COMPASS)
• Received training to do journal vouchers via COMPASS
• Assisted with data entry for County's Communicable Disease database using WebCMR
• Received certificates for completing numerous online FEMA classes
• Laid off from this position due to lack of seniority

County of Sacramento, Sacramento, CA (2007-2010)
Senior Office Assistant, Dental Health Program (11/07-6/09)

• Tracked 30,000+ preschool and elementary students using Excel spreadsheets and Access database
• Created purchase orders, processed invoices, and requested mileage reimbursements using County's customized SAP program (COMPASS)
• Provided referrals to low-income and uninsured residents seeking low-cost or free dental care
• Provided data entry and general office assistance
• Laid off from this position due to program losing most of its funding

Law Office of Robert A. Amendola & Associates and
Law Office of Timothy Pomykala

Legal Secretary (2005-2006)

• Generated letters to clients, vendors, and insurance companies using DOS-based WordPerfect 5.1
• Produced pleadings and various Court documents using WordPerfect 11 and Martin-Dean Essential Forms
• Processed payments to vendors and settlement checks to clients
• Opened new client files
• Closed client files after settlement
• Kept litigation binders up-to-date
• Majority of work was transcription from dictation tapes
• Served as part-time receptionist
• Laid off from this position due to the firm's paralegal wanting to return to full-time employment

Wagner Kirkman Blaine & Youmans, Attorneys-at-Law

Legal Word Processor (2004-2005)

• Provided word processing services for 15 attorneys, as member of three-person team
• Produced a variety of documents including real estate agreements, leases, and other contracts; estate planning documents including wills, trusts, and related documents; pleadings; letters; and educational presentations using WordPerfect and Microsoft Word
• Transcribed dictation using SpeechMike and dictaphone tapes
• Scanned documents for storage in WORLDOX document management system
• Laid off from this position due to the firm's financial situation

Robert Half International (Temporary Employment Agency)
Desktop Publisher, California Conservation Corps (2002)

• Developed standard formatting for a series of 44 Operations Manuals
• Performed light editing for consistency
• Word processing, as needed

Purdue University, Department of Agricultural Economics
Secretary/Information Processing Systems Operator (1/79-12/96)

• Sole responsibility for word processing and proofreading for 60 professors and staff members
• Documents included class work, letters, technical papers, journal articles, and camera-ready books
• Designed and created numerous tables and documents with extensive scientific notation
• Assisted Department Head with confidential materials
• Designed and implemented the first course-related web site for the Department
• Edited and revised the Global Trade Analysis Project web site
• Served as Secretary to numerous faculty and staff
• Assisted other faculty as time permitted
• Coordinated printing and inventory control of numerous publications
• Coordinated travel arrangements for various staff members

VOLUNTEER/UNPAID EXPERIENCE

Founder and Manager of the Sac Etsy Team (February 2009 - present)
Sac-Etsy is an Etsy "street team" comprised of approximately 150 Sacramento-area residents who market their art, crafts, and vintage items on the Etsy.com web site. As Team Manager, I process membership applications, coordinate volunteers to help with various Team tasks, facilitate discussion via the Team's Yahoo Group, ensure members are following Team guidelines and provide guidance to new Team members.